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Ways to Improve Your Carpet Cleaning Business

April 13th 2023

There are several ways to improve your carpet cleaning business. Here are a few suggestions:

1. Offer exceptional customer service: Make sure you communicate well with your customers, listen to their needs, and provide them with excellent service.

2. Invest in quality equipment: High-quality equipment will help you provide better cleaning results, and help you complete jobs more efficiently.

3. Train your employees: Ensure that your employees are trained in the best cleaning practices and customer service skills.

4. Offer additional services: Consider offering additional services such as upholstery cleaning or pet stain removal to attract more customers.

5. Market your business: Use social media, local advertising, and networking to promote your business and attract new customers.

6. Focus on customer satisfaction: Make sure you follow up with your customers after the job is complete to ensure their satisfaction and encourage them to leave positive reviews.

7. Try using a virtual estimating software like My Virtual Contractor to limit the amount of trips to and from the customer’s house.